Customer Reviews for Foreign Auto Care

“Really good service and straight to the source.”

“5 Stars!”

“Honest advice fair pricing”

“I came in for a CEL. They were very informative on what the issue was and was very clear on estimates(looked up the CEL myself so I knew what the issue was). He explained what's going to happen to my car and when I can expect the car back. Very easy to talk with and would recommend for any European imports.”

“Carlos is the best mechanic”

“5 Stars!”

“I am so happy with Carlos, for the past 15 years+ he is taking care of my pickup keeping it in excellent condition as my only source of transportation for my business. He is never to busy when i just stop by to help me! thank You for years of what I think to be excellent service and customer loyalty.”

“Carlos and staff are excellent mechanics, friendly, always great service & extremely knowledgeable. I have two cars, a Porsche Boxster & BMW X3. Carlos pinpoints the issue calls me right away. My cars are ready typically the day I bring it by. Been a client since 2012. Highly recommended!”

“4 Stars!”

“I have serviced a couple of different cars here a few different times. The service has always been very quick and extremely reasonable. This is my go-to place for my BMW in Concord. This coming from someone who works at a dealership and gets discount work there.”

“Great service today on my minivan. Great alternative if you're looking to avoid paying $150/hr for labor at a dealership.”

“I've been going to this shop for several years with the different cars. Always received excellent service and advice about my cars. Carlos is an honest and great guy, It's hard to find a place like this. My parents also take their cars here, I've also recommended a friend. Every time I need some kind of repair or work done, I know I can always trust to get the best service and prices here.”

“I received great service from this place so I had to write a review! I was in a time crunch and needed to get to work. The owner (Carlos) allowed me drop off the car before the shop opened at 7:30a.m. He helped me with a ride to work and provided me a ride back to the shop. My car was fixed and in working condition in no time! I would recommend this auto care place to anyone.”

“As many people know - being an owner of a foreign vehicle requires intricate & expensive repairs! Thankfully I found an auto shop that I TRUST! The shop owner Carlos provided specific info on what fixes were required and made sure to get my APPROVAL before making any repairs. Owning a 95' BMW requires expensive parts but I made sure to price check. Their prices were reasonable & fair. I will definitely continue to take my vehicles (BMW/HONDA) to the auto shop.”

“I've been taking my BMW to Carlos since I bought it in 2008, and I took my Nissan to him before that. Both of my parents also take their cars there (Nissan, BMW, and Volvo). He's always honest about what needs to be done, prices, and the amount of time it's going to take. As you can see, he has experience with all kinds of cars, and his hours are very convenient. Even though I've moved about an hour away from his shop, I still take my car there because I trust him with my car.”

“I have been bringing my cars to Carlos and staff for over 22 years, I would never have any one else work on them. I have always found Foreign Auto Repair, to be very accomodating with my schedule, reasonabley priced, my car is always fixed in the time quoted if not sooner and I have never had any problems with any thing that has been repaired. I would and have recommended Carlos and Foreign Auto Repair to any of my friends.”

“20+ years of quality service from Foreign Auto Care. Carlos(owner) and staff have exceeded expectations. We've especially enjoyed and benefited from the priority service we received to time sensitive repairs and service. Mike and Shannon”

“I have taken 2 vehicles here and they always provide the best service. Both of my German cars get the repairs done right the first time. The staff is friendly and knowledgable and assure you any extra repairs they find are in your best interest. I have referred several others here and will return again for next repair or oil change.”

“very simple honest qualityservice fair prices ihad my mercedes for brakes and tune up done cost me almost half prices compare to other shops with the original parts.i will recoment this shop.”

“This is the best Auto Body shop in the area. I hit a big piece of metal on the freeway which blew out 2 tires and my oil gasket and Carlos was the best person to go to. He was able to get me in right away, and took the time to show me and explain to me what happened with my car. His customer service is exceptional and when I picked it up he had even fixed something that I needed done (that had nothing to do with the accident) that he saw needed to be fixed. Great guy, great service, great business!”

“I took my car in and the amount of help that I had from the employees was amazing. Immediately told me that something was wrong with my breaks and engine and that was why I was hearing squeaking noises from time to time. Left my car there for a few hours and came back to my car feeling great! Drives so smooth and I have no complaints would definitely take my car back there again. Fantastic help!”

“I was searching for a new shop for my bmw. It is hard to trust shops. I took a chance and took my car there. I can say that my experience at the shop was good. Carlos was very professional and got right to problem and explained word for word and showed me this issues with my car. Carlos and his team did everything to get my car back up and running like new again. Even washed my car and it wasn't necessary. I am very happy that I took my bmw there.”

“Owner Juan Carlos help me twice getting my BMW back to safely running again. It's hard to find someone you can trust especially when you are a woman like me who does not know very much about cars. It's always nice to know you are in good hands. I highly recommend Foreign Auto care .”

“I can't speak highly enough about Carlos and his team. He was very fair with the pricing and was able to get my brakes replaced in just s few hours. He is a very nice guy whose integrity is top notch. It's tough to find a reliable, honest mechanic. Foreign Auto Care proceeds with honesty, speed and quality. HIGHLY recommended!”

“Honesty, fairness and quality service above all else. Carlos and all have become the mechanic for the entire family by earning our trust and confidence by doing an excellent job EVERY TIME. They are truly the best company to trust with your car.”

“I was next door getting my oil changed when it was noticed that my car was leaking oil out of its differential. The oil change people (Midas) didn't work on differentials, but brought over Carlos (owner of Foreign Auto Care, who is next door) to view the situation.

Carlos was extremely professional and was able to address my issue almost immediately. Would highly recommend. Honest and trustworthy experience.”

“Third car with Carlos!!!! He's THE best!! Fast friendly and very good at what he does! Best price around!!! Have been trusting him with my cars for over 20 years!!!”

“Carlos is a very good, honest mechanic with very good pricing. I've been taking my 4-Runner and Sienna to him for the past 5 years or so and he has always done great work at a very competitive cost. I'm one of those people who really knows nothing about cars and could easily be taken advantage of and finding an honest mechanic is so great. I couldn't recommend Carlos and his shop any higher.”

“Whenever I have a problem with my car Foreign Auto Care takes care of it with no problem. I was once stranded on the side of the road and was towed to Foreign Auto Care. Carlos immediately diagnosed the problem on my '97 C230 Mercedes and had it fixed within in an hour. Being that this was the first time my car had died on me I was grateful to have Carlos's great service nearby. Since then I have been a loyal customer and continue to have my car serviced by him.”

“I was driving through Concord late on a Friday afternoon when my check engine light came on. I went to Foreign Auto Repair and explained to Carlos that I was driving through on my way to Denver.. Carlos diagnosed the problem ( a faulty coil & spark plug), got the parts from the dealer and had me back on the road in less than a couple of hours.”

“I'll keep it simple.... Fair, Honest and Reliable repairs and service.

Carlos will take care of you.”

“I agree with Johnny. I never had had a problem with Foreign Auto Care or Carlos the owner. I have an Acura and a BMW. I have taken my cars to Foreign Auto Care over the last 5 years. In 2011 I need to visit Carlos three times. On separate occasions, I had the BMW power steering pump and a vale cover gasket replaced and the A/C compressor. On the Acura I had the front rotors and pads replaced plus needed the timing belt replaced as part of the regular maintenance. In all cases the work was done very professionally, on time and for the cost agreed to. Plus, the car interior was clean (no greasy boot marks on floor mats ). Most importantly to me is that his prices are always less than the Acura, BMW or Wheel Works.

Carlos has always done right by me, explained the problem and worked with me on a repair solution. If you aren't using Foreign Auto Care for your car repairs, you are missing out and paying a lot more than needed!

Mike S. - Walnut Creek”

“Let's face it...car repair shops often get poor reviews because they are always charging too much for the amount of work that is done or you feel as thought they take advantage of you. This is NOT the case with Foreign Auto Care.

A co-worker told me about Carlos when she brought here 1998 BMW 740i in. She immediately told me how comfortable she felt with Carlos and how he took the time to explain and show her everything.
I have 2000 BMW 528i and decided to “test” Carlos out. My right passenger window mechanism was broken and wouldn't go up all the way. I was able to purchase the part but needed someone to install it for me. I asked Carlos if he would do that and he said no problem and just charged me labor.

I then had a seal gasket that was old and making my engine smell like burnt plastic. He gave me a reasonable quote so I asked him to fix it. When I went to pick up my car, he said the gasket was old and it took his mechanic a little longer to remove and replace it. My first thought was I never received a call from him and I figured my bill would have extra $$$ since it took longer. To my surprise, he charged me exactly what he quoted.

Finally I recently took my car in because my transmission computer went on the blink. Carlos tested it and told me I probably needed a new computer but he reset everything and told me to see if my warning light comes on again. He charged me $95 for the test. The warning light didn't come on for about a week so I brought it back to him. He tested it once again to make sure and told me the same thing but this time DID NOT charge me for the test. I ended up getting my transmission computer replaced and once again used him to do the work.

Carlos is a very honest guy and NEVER makes you feel as though you are wasting his time when you ask him questions. He communicates great and will NEVER charge you more than he quotes. If he has to charge you more, he will call you first.

I highly recommend Forein Auto Care.”